David DeSanto: recommendation

Transcript context

…So one takeaway here is it feels like most of the benefit is in products that are building with a community component and developer oriented and open source. Feels like those are the Venn diagrams of where this is most impactful versus Slack doing this or I don't know, Salesforce. Yeah, I would say that if you're in tech and you're building a product regardless if you're a developer platform or a DevSecOps platform like us, I think there is benefit. I think Salesforce could have a little bit more engagement from a broader customer base. My last employer, we started sharing the list of open requests for new features more externally and we got a much more honed in roadmap and that led to better customer engagement, which led to a higher retention rate, which led to better expansion numbers. So I think it's about what's right for your business and not necessarily are you in column A or column B. I was browsing around through the handbook and I looked at your core values and there's some really sweet things in there. So within the collaboration core value, there's a value of kindness, which I love. What does that look like in practice at GitLab?…

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