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Rahul Vora: belief

23 Mar 2025 Lenny's Podcast Superhuman's secret to success: Ignoring most customer feedback, manually onboarding every new user, obsessing over every detail, and positioning around a single attribute: speed | Rahul Vohra (CEO)

“For example, Superhuman for sales, our multiplayer and collaboration features, how we think about the enterprise, AI is its whole thing.”

— Rahul Vora

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Everything needed to verify it.

Speaker
Rahul Vora
Attribution
Verified speaker
Claim type
belief
Recorded
23 Mar 2025
Publisher
Lenny's Podcast

Transcript context

…That was an excellent summary. I know I said we wouldn't spend a ton of time here, but I'm really glad we did. That was really helpful. Let me ask you this. I know you used this initially in the early days. Are you still operating in this way in some form? We don't run the engine as is for Superhuman as a whole. There are enough subcomponents of Superhuman now that are almost individual products. For example, Superhuman for sales, our multiplayer and collaboration features, how we think about the enterprise, AI is its whole thing. But we do sometimes run it on those individual pieces. For example, we'll ask a salesperson the product market fit engine as it relates to superhuman for sales. And as we think about starting new products, we would absolutely deploy the product market fit engine. Awesome. And the way you ask this question is an in-product interstitial sort of survey pop-up thing?…

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