Claire Hughes Johnson: commitment

Transcript context

…Love it. That'll be our clip to take away from this. I was watching an interview with you, and you talked about the value of offsites for creating cohesion within a team. Can you just talk about why offsites are so important to a company and a team? I think offsite is really a vehicle. The concept is the following, which is when you yank people out of their day-to-day routine, you create space, and also you imprint memory. And so if you say, "We're going to do a very different thing with your time today or the next two days, we're not going to do our emails, we're not going to do our regular meetings, we are going to sit and work together, we're going to brainstorm," you're basically activating new parts of their brain, and then you're also having a group experience that cements a belief system usually, or a set of plans. And it also helps bring people along. We formed this thing together, it's not effective if I say, "I locked myself in a room for three hours, and then I came out and here's the plan." You want to lock yourselves as a group, as a team in a room for three hours. How do you do that? And so that's why I think it's valuable. It's just out of time, in a way. You're taking it out of your day-to-day time, and I can't not found a good substitute for that. On a different topic, one of the most common questions I get from product managers and just founders that I haven't tackled yet, and I'm curious what your take is, is around just keeping the company updated on what's happening broadly.…

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