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Nickey Skarstad: recommendation

18 Jul 2022 Lenny's Podcast Nickey Skarstad (Airbnb, Etsy, Shopify, Duolingo) on translating vision into goals, operationalizing product quality, second-order decisions, brainstorming, influence, and much more

“No, and I think that forcing yourself and your team to think in that way is just a really good thinking exercise because it will save you time and it will save you money, a lot of money later, if you don't constantly have to rebuild things when you want to make changes to your system later.”

— Nickey Skarstad

Source trail

Everything needed to verify it.

Speaker
Nickey Skarstad
Attribution
Verified speaker
Claim type
recommendation
Recorded
18 Jul 2022
Publisher
Lenny's Podcast

Transcript context

…That makes total sense. And that's something we dealt with it, sorry to interrupt, but that's like on the host team, we dealt with this question often of just any change you make and the listing flow is going to impact so much of the experience of a host and a guest. And so that makes total sense. Sorry, keep going. Yeah. No, and I think that forcing yourself and your team to think in that way is just a really good thinking exercise because it will save you time and it will save you money, a lot of money later, if you don't constantly have to rebuild things when you want to make changes to your system later. And that ladders up again into having a very clear vision and a strategy. Because what you're doing is you're starting to think on the long horizon. And so the decisions that you're making today are in service of that long horizon. So you can actually build in that direction and you don't constantly have to rebuild every time you're trying to change something. On the second order thinking, sorry, I called it second order decision, but in this framework that you spoke of, how do you actually operationalize this concept? When you're planning, do you write out in the document second order impact that we should be thinking about, or do you do something else?…

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