Eeke de Milliano: recommendation

Transcript context

…And then, on the second bullet point of urgency, giving people a chance to think longer term. Is there anything there, that you found to be actually effective, to create that culture, and give PMs and product teams a chance to think longer term, and not just be stuck in the fires that they're dealing with? There's a couple of top-down things, and a couple of bottom-up things. On the top-down, sometimes you just have to be willing to fund someone with something. Like, they come to you with an idea and you're like, "Look, yeah, take an engineer and go do it." And you just have to give folks that sort of organizational buy-in. Actually, I was thinking back to that engineer, Brian Krausz at Stripe, who started poking around on this marketplace model. And I was thinking, I can't remember a moment when someone formally said to him, "This is now your job." I think he just went and looked, and went and dug into it. And at some point, I think a manager was like, "All right, this is now your job." But yeah, no, I think you have to be able to fund folks' time and give that. Hackathons, I think, are pretty good for that stuff. It is kind of a moment for folks to take a step back. And then, I think more than anything, in people's planning processes, I really like asking folks the 20% more time question. Or the other question was, "Look, if you doubled the team today, what would you do?" That shows up in our planning processes as well. And I think it really helps people kind of break out of this... I think you end up planning towards the team that you have and not the team that you should have. So, that's how folks can break out of that process. Awesome. I really like the think bigger bucket in your planning docs. Just like, "What would you do if you had more resources?" Maybe a quick question there. Is there a bunch of detail that you ask them to put into that, or is it just a bullet point of big ideas?…

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