Evidence receipt / evaluation
Published · transcript-backedBlake Scholl: evaluation
19 Nov 2025 Conversations with Tyler Blake Scholl on Supersonic Flight and Fixing Broken Infrastructure - Live at the Progress Conference
“If you remember Virgin America, you could order snacks through the in-flight entertainment screens, and then when Alaska took them, that got undone, and this was because it required a different union contract.”
Source trail
Everything needed to verify it.
- Speaker
- Blake Scholl
- Attribution
- Verified speaker
- Claim type
- evaluation
- Recorded
- 19 Nov 2025
- Publisher
- Conversations with Tyler
Transcript context
…Still say it’s a two-hour flight, you might want a snack. On Emirates, I want to eat the food. It’s probably better than the restaurant I would have instead. I think this is an airline problem to solve, really. One of the reasons it’s very hard to change the service model onsite airplanes is the service delivery models are actually written into union contracts. If you remember Virgin America, you could order snacks through the in-flight entertainment screens, and then when Alaska took them, that got undone, and this was because it required a different union contract. That part has to be unwound or refigured somehow in order to be able to change the service delivery models, and then ultimately that impacts the passenger experience. When we deboard planes, are Americans too polite? I much prefer the Italian method, however you would describe it, but you’re just trying to get off the plane. I think that de facto ends up being more polite.…
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